Shop by Skin Concern
Start with what your skin needs and discover a suitable everyday essential.
Dry & Dehydrated
Comfort and everyday hydration for skin that feels dry or tight.
Cetaphil Moisturising Lotion Shop solution → 02Oily & Shiny
A fresh daily cleanse for skin that becomes oily throughout the day.
Cetaphil Oily Skin Cleanser Shop solution → 03Sensitive Skin
A gentle cleansing choice for delicate skin and simple routines.
Cetaphil Gentle Skin Cleanser Shop solution → 04Blemishes & Pores
Target the look of excess oil, uneven texture and visible pores.
The Ordinary Niacinamide 10% + Zinc 1% Shop solution →Products
Michelle & Co
Frequently Asked Questions
Everything you need to know before and after placing your order.
How long does delivery take?
Delivery times and charges vary depending on your location and are shown or confirmed during checkout. For an exact estimate, contact us with your delivery area before placing your order.
Are your skincare products authentic?
Yes. Michelle is committed to supplying genuine skincare products sourced through trusted suppliers. Packaging may occasionally vary between countries or production batches without changing the product inside.
Which payment methods can I use?
The payment methods currently available for your order will appear at checkout. Select the option that suits you and follow the secure checkout instructions to complete your purchase.
How do I choose the right product for my skin?
Start with your main concern and skin type, then check the product description and usage instructions. If you are unsure, contact us with your skin type, concern and current routine, and we will help you narrow down the best options. For persistent or medical skin concerns, consult a qualified dermatologist.
Can I return or exchange a product?
For hygiene and safety, opened or used skincare products normally cannot be returned. If your order arrives damaged, incorrect or with a quality concern, do not use it. Contact us promptly with your order number and clear photos so we can review the issue. Eligibility is handled according to our Return Policy.